At Faye Pattison Physiotherapy we charge for our time therefore we do not have separate charges for initial and follow up consultations as our therapists time is their time regardless. For physiotherapy and soft tissue therapy, in general, a standard 30 minute initial consultation is sufficient time to take your medical history, discuss with you our findings and get on with some treatment however if you would feel your case is more complex, have a couple of separate ailments you wish to discuss or would just rather an hour initial consultation then this is fine too. Feel free to speak with one of our friendly team if you are unsure so we can ascertain if an initial 60 minute appointment is required.


Appointment Type Consultation time (mins) Charge (£)
Physiotherapy – Adults & Paediatric (children)
Initial Consultation 30 / 60 50 / 100
Follow up Consultation 30 / 60 50 / 100
Biomechanics / Orthotics
Initial Consultation 30 50
Orthotics Prices vary and will be explained in your consultation
Follow up Consultation 60 100
Packages available Contact the clinic for further information
Initial Consultation 90 45
Follow up Consultation 60 40



Self Pay



Bank Transfer

Gift Vouchers

Debit/Credit Card

Insurance – Faye Pattison Physiotherapy Ltd is approved by most of the major private medical insurancecompanies. With most insurance companies for physiotherapy treatment, we bill the insurer directly and any excess due on the policy is paid directly to our clinic as and when we are advised by the insurance company or some patients pay this as a lump sum in advance. In some cases, depending on the patients’ policy, patient pays our clinic for their treatment and we provide copy invoices stating paid for the patient to then claim back off their insurer. Every policy is different so if in doubt, contact your insurer for more information.

Please ensure that you have contacted your insurance company and completed the require tasks before commencing any treatment at the clinic. This could include a consultant or GP referral letter.

Please ensure all insurance details including membership number & pre-authorisation numbers are given to the clinic prior to your first appointment to allow us to set up our system to bill your insurance company directly.

Please be aware that all excess on your policy is paid directly to our clinic and not your insurance company.

Please be aware that you are liable to pay Faye Pattison Physiotherapy Ltd directly for any shortfall in your insurers payment, this includes excess on your policy, any cancellation or non-attendance charges and if your insurer declines payment for any other reason, you will be required to settle your outstanding balance directly with our clinic and then take this matter up with your insurance company.

With Soft tissue therapy and sports massage appointments, due to our therapists being governed by the ISRM (Institute of Sport and Remedial Massage) this automatically registers them with the CNHC (Complimentary and Natural Healthcare Council) which means that more and more clients are taking advantage of their health insurance policies to claim back their costs.

Client Testimonials

Anonymous - Client

I was recommended to Faye Pattison Physiotherapy after an accident and from the first time I got in touch I knew I was in (literally) good hands. Not only are Hayley and Faye true professionals, but they are also lovely ladies who are fun and incredibly supportive. If you are looking for a physio don't hesitate to contact them as they will take great care of you.

Anonymous - Client

I went to see Faye for a torn ACL in my right knee. I had seen many people regarding the issue and was in so much pain. I could hardly walk or straighten my leg. After just 3 sessions I can say I am able to finally do my day-to-day tasks and workouts without being in pain. Faye was very informative and professional and has helped me more than she knows! I know I will need ongoing treatment with my injury, but I feel well looked after and pain free for 90% of my days! Thank you, Faye!

Anonymous - Client

Sometimes a visit can make your eyes water, but you know you will feel much better afterwards. Seriously know their stuff & highly recommend.

Anonymous - Client

I suffered a very serious shoulder injury in 2018 and was concerned for my future in my sport. Faye was recommended by my shoulder consultant due to her specialist experience with athletes and I cannot fault the treatment I have received. I am back to full fitness and strength now because of her expertise. Faye is very knowledgeable, and I heavily recommend her to anyone needing a top quality and professional Physiotherapist. Thank you, Faye.

Anonymous - Client

I would most definitely recommend Faye Pattison Physiotherapy. The team are helpful and friendly and offer all the latest treatments. The Clinic has modern and comfortable facilities.

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